Privacy Policy

South Bay Pain & Rehab Center ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through South Bay Pain & Rehab's website, how we use it, and the choices you have. By using this website, you agree to this policy.

Information we collect

We only collect information you choose to provide — primarily when you submit our contact or appointment-request form. This may include your name, phone number, email address, preferred office, and any details you include in your message. We do not require you to create an account.

We may also collect limited, non-identifying technical data (such as general analytics about page visits) to keep the site fast and reliable.

How we use your information

• To respond to your inquiry and schedule or confirm an appointment.
• To contact you about your request by phone, text, or email.
• To improve our website and services.

We do not sell, rent, or trade your personal information.

Please don't send medical details through the website

Our online form is not a secure channel for protected health information (PHI). Please don't include sensitive medical details, diagnoses, or records in the form. For anything medical or urgent, call the office directly at 310.263.7246.

Service providers

We use a small number of trusted third-party services to operate this site, including form delivery (Web3Forms), website hosting and security (Cloudflare), and embedded maps (Google Maps). These providers process data only as needed to provide their service and under their own privacy terms.

Cookies

This site uses minimal cookies and similar technologies, mainly for basic functionality and aggregate analytics. You can control cookies through your browser settings.

Data retention & security

We keep form submissions only as long as needed to respond to and document your request, and we take reasonable measures to protect the information we hold. No method of transmission over the internet is 100% secure.

Your choices

You may ask us to access, correct, or delete the personal information you've shared with us, or ask us to stop contacting you, by reaching out using the details below.

Children's privacy

This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by the "Last updated" date above.

Contact us

Questions about this policy or your information? Call South Bay Pain & Rehab at 310.263.7246 or use our contact page.